Kim does a great job, I have traveled over 150 days this year and she has booked every trip. All of the airline tickets, hotels, rental cars and other reservations have been handled without flaws and very professionally. Kim has been available anytime I have needed her and is always willing and able to help in any situation. She works hard to make my traveling as easy and stress free as it can be. I would not use any other person to book my travels. I have used other travel agents in the past and Kim puts them all to shame. Simply put she makes it easier to travel and I am thankful for her dedication every trip. I just don't have to worry about anything.
Ted
Garner NC
Dedicated and diligent in meeting your travel needs. Patty communicates well and keeps you up to date on your travel packages. She also does a great job of following up after your trip is complete to find out how your trip turned out and for feedback. On a recent trip to Europe our flight was delayed 3 hours in Amsterdam due to aircraft mechanical issues and resulted in us missing our connection in DTW. After she became aware of this she wrote a letter to the airline and we received a full refund of our return airfare from Europe. She is the A #1 Travel Agent.
Chuck
Wellington, Oh
Nancy is fabulous! She helped us book the most spectacular vacation to the Sandals Halcyon in St Lucia. Nancy always responded promptly if we had any questions and even met us in person to give us information packets that detailed our options during our stay in paradise. Then Nancy eloquently dealt with an airline issue on our behalf and scored us travel vouchers for our next trip. We will absolutely book with Nancy Cowen for our future dreamy vacations!!
Courtney
Wilmington