I couldn't have asked for a better Travel Agent, Diane went above and beyond the call of duty. For instance when our plane was delayed from leaving Charlotte it threatened our connecting flight in Phoenix I called Diane and just like that she was able to get us on a later flight greatly reducing my stress level. Everything that she had planned for us happened without a hitch I was truly impressed. I will certainly use Diane again as well as recommend her to anyone needing travel arrangements.
Alan Van Noy
Al
Clemmons, NC
Dedicated and diligent in meeting your travel needs. Patty communicates well and keeps you up to date on your travel packages. She also does a great job of following up after your trip is complete to find out how your trip turned out and for feedback. On a recent trip to Europe our flight was delayed 3 hours in Amsterdam due to aircraft mechanical issues and resulted in us missing our connection in DTW. After she became aware of this she wrote a letter to the airline and we received a full refund of our return airfare from Europe. She is the A #1 Travel Agent.
Chuck
Wellington, Oh
I would like to thank you again for your kind and professional help setting up a cruise with Celebrity last month. My wife, daughter, and I had a great time. You chose the perfect cruise line / ship for us, and managing all the reservations made our trip more enjoyable and trouble free. No or very few loud and rude children / teenagers were on that cruise. Those that were on the ship were somewhat segregated in areas set-aside for them. Most the passengers were middle age and older. Also, thanks for taking my phone calls for advice.
Again, thanks for all your help, and I'll be certain to call you the next time we plan a vacation / trip overseas.
Eric
High Point